MewSticker
MewSticker Support & Refunds
Get help with MewSticker accounts, generation, downloads, billing, subscription cancellation, refunds and safety reports.
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- Email ryanleochens@gmail.com with the account email, order reference, product or plan name and a short description of the issue.
- For generation or download problems, include the approximate time, browser or device and visible error. Never send passwords or API keys.
Billing and cancellation
- Signed-in subscribers can cancel directly in Credits and Plans. Cancellation stops future renewals after the current paid period; email is not required for routine cancellation.
- For subscriptions purchased through Apple, use the App Store subscription-management page. Apple purchases and refund requests are governed by Apple's billing and refund process.
Response target
- We aim to respond to account, billing, refund, privacy and safety requests within three business days. Complex payment or rights investigations may require additional follow-up.
Refund requests
- Contact support promptly for accidental charges, inaccessible purchased credits or payment failures.
- An approved refund may revoke related credits, subscription access or promotional balances; consumed digital credits may be non-refundable.
Safety reports
- Provide enough detail to investigate abuse, rights violations or privacy issues. Accounts, content or records may be restricted or preserved for security, legal, payment or compliance reasons.